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Monday, 14 August 2017 20:41


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The Nigeria customer service awards limited is hosting customer service heads from different sector on 17th August 2017. This was contained in a press release by NCSA.

According to Aliyu Ilias, information are mostly digested by customer hook, line and sinker, this is the reason company need to work on their service delivery and communicate it effectively.

There is a disruption in every sector of the economy this also affect the customer perception about businesses. Every organization must move on with the current omni-channel approach to customer service. The meeting is opened to customer service heads, Customer service directors, customer service representatives, marketing executive and business owners. The topic of the breakfast meeting is “TRENDS IN CUSTOMER SERVICE”

The focus of the meeting is to also inform the customer service executives about the upcoming 2017 customer experience management conference schedule to hold on 5th October 2017 during the international customer service week, the conference will hold at Reiz Continent Hotel Abuja.  

The breakfast meeting which was last held in Lagos is in its second and forthcoming edition. It is open to the public and is completely free of charge to attend. 

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